Safety
Suitability and safety come before treatment.
The assessment asks for information that helps the reviewing clinician understand whether online weight-management care may be appropriate or whether another route may be safer.
Why we ask
Personal questions should have a clear reason.
Questions about medicines, allergies, medical history and symptoms help the reviewing clinician understand what may need caution before any treatment decision.
The aim is to make a safer first decision, not to make the route feel more difficult than it needs to be.
Clinical questions
Some questions are personal. They have a clinical purpose.
Your answers help the reviewing clinician understand what may be safe, what may need caution and when another route may be more appropriate.
- Current medicines
- Allergies
- Medical history
- Previous weight-management attempts
- Pregnancy or breastfeeding where relevant
- Mental health and eating history where relevant
- Symptoms that may need GP or urgent care
Is this route right for me?
A private route may help — but it is not for everyone.
This should feel like a careful first step, not a hard sell. Some people can continue online; others may be safer speaking with their GP, specialist or urgent care service.
Novya may suit adults in the UK who:
- Want to understand whether private support may be suitable
- Prefer to start online before speaking to someone
- Want clear pricing before making a decision
- Are comfortable with clinical review before any treatment decision
Another route may be safer if you:
- Are under 18
- Are pregnant or breastfeeding
- Have urgent symptoms
- Have a history of eating disorder
- Have a complex medical history
- Need immediate medical advice
- Have been advised to speak to your GP or specialist first
Clinical review
Clinical review through the partner clinic.
Novya provides the online route, account experience and payment flow. Clinical review and prescribing decisions are handled through The London Weight Loss Clinic before any prescription treatment is considered.
What this means for you
- Your assessment is not approved automatically.
- Clinical information is reviewed before treatment is considered.
- Named team profiles are only published once role, registration and publication consent are confirmed.
Start with a secure online assessment
Novya provides the online route. TLWLC handles the clinical review and any prescribing decision.
In Partnership with The London Weight Loss Clinic