How Novya works

Check suitability first, then choose whether to continue.

Start with a private pre-screen before account or payment. If this route may be suitable, you can continue to the consultation and assessment step for TLWLC clinical review.

How it works

Step by step, with no automatic prescription.

Each step is designed to make the next decision clearer before you choose whether to continue.

  1. 1

    Start your assessment

    Begin online and share the basic information needed to open your private route.

  2. 2

    Share health and safety information

    Add details about your health history, medicines, allergies and previous attempts.

  3. 3

    Clinical review

    Your assessment is reviewed before any treatment decision is considered.

  4. 4

    Suitability decision

    You should receive a clear explanation if the online route may not be suitable.

  5. 5

    Review costs and next steps

    Costs, support route and practical next steps are shown before you choose to continue.

  6. 6

    Continue only if appropriate and if you choose

    No prescription is automatic and there is no obligation to continue.

What you’ll need

Have the practical details nearby.

The assessment works best when you can answer plainly and accurately.

  • Your height and weight
  • Current medicines
  • Allergies
  • Relevant health history
  • Previous weight-management attempts
  • GP or specialist information where relevant

If Novya is not suitable

A clear answer is still a helpful outcome.

If the online route may not be suitable, you should be told clearly. In some cases, your GP, specialist or urgent care service may be safer than continuing online.

The assessment is designed to support a careful decision, not to push every person into the same route.

Start with a secure online assessment

Novya provides the online route. TLWLC handles the clinical review and any prescribing decision.

In Partnership with The London Weight Loss Clinic